The Need for Systems Management

With so many of today’s systems automated we rely too much on our technology to simply assume that everything is working. Modern Businesses require a proactive approch to problem resolution.

What’s more, it’s no longer enough to rely on staff to look after the health of the businesses devices because they are unable to constantly check machines thoroughly all day, every day. Whether they are dealing with servers, workstations or Electronic Point of sales (POS) devices, businesses need to know when there’s a problem when it happens, so that two hours later the end user (customer) isn’t the first to inform you that the systems are down, or worse not infrom you at all. This can lead to profit loss and poor customer perception.

So why Choose Bast Monitoring?

Most other monitoring solutions have a monitoring server or agent residing on your network. In the event of this monitoring agent failing or the alerting channel failing, monitoring will cease to be of any use. What’s more, you may not even know that your monitoring is failing you until a customer alerts you to the fact that your services are failing.

Bast Monitoring is different. Like other systems, the Bast agent resides on your network, however unlike other systems, the Bast agent reports encrypted (non personal) monitoring data over a secure channel back to a centrally managed, fully redundant remote server. This server handles all alerting and polls each agent every few minutes to ensure that it’s still working, firing alerts to nominated technical support if there is a failure.

Put simply, Bast monitors the monitoring so you aren’t let down.

For more information on Bast Monitoring please contact us or click the type of monitoring you are interested in at the top of the page.